Customer Policies

Shipping

  • Shipping and Returns are FREE within the continental U.S.
  • All orders are shipped within 1 to 2 business days by USPS Monday to Friday excluding holidays.
  • We are unable to ship to PO Box and military addresses.
  • Kristinit is not responsible for delays in shipping or delivery due to force of nature or other uncontrollable events.

Rates for Shipping & Handling:

  • United States: FREE
  • Canada - $15.00 (Ground)

Privacy Policy

Your privacy is important to us. We never share personally identifiable information you provide us to third parties for any reason whatsoever. We will use your information solely for processing your order and communicating with you regarding shopping at Kristinit website.


Return Policy

If you are not 100% satisfied, you can exchange or return any unworn & undamaged items for a full refund within 14 days of purchase.  Sale items are only eligible for exchange or store credit.  Please use the easy automated Return Portal. Past 14 days will incur a 20% restocking fee -- please contact us.  We cannot accept merchandise past 30 days. 

Return Procedure

  1. Click "Returns" at bottom of any page
  2. Enter order number and your email address and click "Return Items"
  3. Select the item and click Next
  4. Print out the free return label (free for domestic)
  5. Pack and secure the merchandise in the original package, if possible, and tape the printed label to it drop off at your neighborhood U.S. Post Office.

Returns will be credited to the original credit card within 3 days of receiving the goods. If you have any questions please email Customer Service 

Thank you for shopping with Kristinit.