Online Customer Service Policies

100% Satisfaction Guarantee

We will gladly exchange an item or refund your credit card for any purchase you are not 100% satisfied with, if returned unworn, all tags attached, and postmarked within 14 days of receipt of merchandise. Returns must have a Return Merchandise Number so please email us at:

first to request an RMA number.

Goods will be inspected before a return or exchange. A 35% restocking fee will be charged to all items postmarked past the due date. We will not accept returns postmarked 30 days after receipt of merchandise.

Free Shipping for online customers

Orders will be shipped out within 3 business days of order via UPS. For special pre-orders, please refer to the individual product detail page for shipping times.

Privacy Policy

Your privacy is important to us. We never share personally identifiable information you provide us to third parties for any reason whatsoever. We will use your information solely for processing your order and communicating with you regarding shopping at Kristinit website.

Contact Us

For any other questions or concerns, please don't hesitate to contact us.

<< Back to previous page